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Phone: (925) 895-9128
 
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Return Policy

Your satisfaction is very important to us. You may return unused items for a refund, exchange or an account credit. Please follow the guidelines below:

Previously worn garments may not be returned. All returns must be pre-authorized and be returned within 15 days of delivery, and be in saleable condition.

If you receive incorrect, defective, or damaged merchandize and need immediate assistance please contact us at 925-895-9128. You can also email us at AnneGiorgio@gmail.com and please include the following:

• Order Number
• Style # and Color
• Reason for return (in a few words explain the problem)

We will promptly fax or email you the RA (Return Authorization).

The RA request must to be made within 5 days of receipt of goods. Once you receive the RA# please send the goods back, so they reach us within 10 days of date of issue of RA. The RA # should be prominently displayed on the outside of the box. Enclose the packing slip and indicate the reason for the return, i.e. incorrect item, color or size, or damaged. Please include original tags. Merchandize must be in original packaging.

Refused, unclaimed, undeliverable orders or merchandise returned due to customer error are subject to freight charges. We recommend that for your protection, you send returns by UPS or US Postal Service, insured.

Thank you,

Customer Service
Tel: 925- 895-9128
Fax: 925- 838-7711
E-mail: AnneGiorgio@gmail.com
M-F, 9am – 5pm, PST
Anne Giorgio
CEW, Inc.

 
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